A woman wearing a face mask and gloves.
A man in a white lab coat and a woman in a red shirt.
A woman wearing a black face mask looking at the camera.
A man with a medical mask and a stethoscope.
A man in a surgical gown and mask holding his hands together.
A young boy wearing a face mask sitting in a chair.

Our Customers Are at the Heart of Our Promise

Your stories remind us why our purpose matters. When access to protection is clear and consistent, you can focus on delivering care. By sharing your experience, you help us understand what’s working so we can continue to support you in the moments that matter.

PRIMED Factor

“PRIMED is at the global forefront of PPE. I am extremely impressed with their team and their products, working with them has been an absolute pleasure!”

Director, Global Business Development
Quality

“PRIMED delivers high-quality PPE that keeps our team safe and comfortable. Their reliability and commitment to excellence make them our go-to supplier. Their representatives are professional, approachable, and collaborative…”

Urogynecology Clinic Team
Royal Alexandra Hospital
Supply Chain

“PRIMED has been an extremely reliable supplier for our regional health centre. During the global pandemic, when sourcing nitrile gloves, procedural masks and other supplies was particularly difficult, they were able to maintain a steady supply of PPE, helping to protect our staff and visitors.”

Matt Forder
Manager, Logistics | Canadian Regional Health Centre
Quality

“PRIMED's PPE consistently meets rigorous testing standards, giving healthcare workers peace of mind knowing that they are protected, and allowing them to focus exclusively on patient care when it matters most”

Heather Candon
Director of Infection Prevention and Control | Sunnybrook Health Sciences Centre
PRIMED Factor

“…PRIMED's commitment to excellence and their responsive customer service have made this transition smooth and efficient. We highly recommend PRIMED for their outstanding products and support.”

Sam Ho
Senior Manager, Strategic Sourcing, Consumables and Purchasing | The Hospital for Sick Children
Quality

“…PRIMED's clinical experience, support, and superior product quality is what continues to drive our decisions in choosing PRIMED as a trusted PPE manufacturer.”

Jill Smith, RN
Clinical Lead | MMC East/Mohawk MedBuy East
PRIMED Factor

“…Working with PRIMED over the last few years has been a front-row seat on the very best of what we have in Canadian companies. Congratulations on your 30-year anniversary!”

Will Milroy
COO | MSS Ltd.
PRIMED Factor

“Congratulations on this incredible milestone of 30 years! PRIMED Medical has consistently demonstrated excellence, reliability, and innovation in the industry. Your commitment to quality and customer service has made you a trusted partner for New Brunswick Healthcare…”

Nancy Butler-Rioux
Directrice de l’Approvisionnement | Director of Procurement | Service Nouveau-Brunswick | Service New Brunswick
Supply Chain

“...From ensuring ongoing supply availability, including crucial supplies during challenging times, to providing exceptional support that benefits our customers, your partnership has made a significant impact…”

David Silberman
EMRN
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PRIMED Factor

“PRIMED really bailed Canada out during COVID - the number one unsung hero!”

Vice President | Major Canadian GPO
PRIMED Factor

…PRIMED have been quick to respond with practical solutions in time of major challenges. It’s this level of personal attention and reliability that has truly set them apart from other providers we’ve worked with…

Lobna Romdhane
National Director Sales & Marketing, Merchandise
PRIMED Factor

“Schaan Healthcare Products has had the privilege of working alongside PRIMED Medical Products for many years, and our partnership has proven to be invaluable to our success, especially during the challenging times of the COVID-19 pandemic…”

Collin Schaan
President | Schaan Healthcare Products Inc.
PRIMED Factor

“PRIMED is the gold standard for personal protective equipment.”


Senior Official | Government of Canada
Supply Chain

“PRIMED's agility and responsiveness during the pandemic is what allowed The Ottawa Hospital to continue to serve the community without supply interruptions…”


Tracey Dennis
Executive Director, Supply Chain & Chief Procurement Officer | The Ottawa Hospital
Supply Chain

“…From navigating supply challenges to answering questions with care and speed, their customer service is second to none. It’s rare to find a partner so committed to our success. PRIMED doesn’t just supply products — they provide peace of mind.”

Megan Richardson, CCLP
Manager, Materials Management | Orillia Soldiers’ Memorial Hospital

Ready to see how we protect with purpose every day?

See How We’re Protecting with Purpose

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A black background with a pink and orange design.
A black background with a pink and orange design.
A black background with a pink and orange design.

Share your PRIMED story

Tell us how PRIMED has made a difference for you. Whether it's a moment of protection, partnership or purpose, your story brings our brand promise to life. By sharing your experience, you help celebrate and inspire others across the healthcare community.

A woman wearing a face mask and reading a book.